All Systems Operational

Watch ? Operational
90 days ago
99.35 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
App Store Operational
90 days ago
100.0 % uptime
Today
Data Source Connection Operational
Reply to Reviews Operational
ASO Operational
Downloads and Revenue Operational
Ratings Operational
Rankings Operational
Sending replies Operational
90 days ago
100.0 % uptime
Today
Google Play Operational
90 days ago
100.0 % uptime
Today
Data Source Connection Operational
Reply to Reviews Operational
ASO Operational
Downloads and Revenue Operational
Ratings Operational
Rankings Operational
Sending replies Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
Ratings Operational
Microsoft Store Operational
Ratings Operational
Reviews Operational
Integrations Operational
Zendesk Operational
Helpshift Operational
Freshdesk Operational
Discord Operational
Slack Operational
Salesforce Operational
Telegram Operational
Groove Operational
Usedesk Operational
Front Operational
Apple Search Ads Operational
Email Operational
Appsflyer Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 19, 2025

No incidents reported today.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025
Resolved - This incident has been resolved.
Oct 14, 11:39 UTC
Identified - Our cloud provider, Hetzner, experienced network issues affecting load balancer nodes. As a result, some AppFollow resources may have been temporarily unavailable.
Oct 14, 08:21 UTC
Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025
Postmortem - Read details
Oct 9, 10:28 UTC
Resolved - What happened:
A compatibility change in Zendesk’s Agent Workspace exposed a latent issue in our app’s save flow. One code path didn’t return an explicit result and we also relied on a deprecated event. In this combination, Zendesk kept waiting and the save timed out.
What we fixed:
We immediately reached out to Zendesk and, together, pinpointed a compatibility change in Agent Workspace that caused the timeouts. We shipped a fix the same day and verified it in Agent Workspace and the classic UI. We'll make sure this won't happen again.

Oct 9, 10:28 UTC
Monitoring - The issue causing timeouts in the ZenDesk Native App has been resolved. A fix has been applied, and functionality is restored. We continue to investigate the root cause and will share a post-mortem once the analysis is complete.
Oct 8, 12:44 UTC
Update - We’re currently experiencing timeouts in the ZenDesk Native App, which prevents replies from being sent. Our team is investigating the issue and working to restore normal functionality as soon as possible. Temporarily disable the AppFollow Zendesk App as a workaround.
Oct 7, 12:06 UTC
Identified - We’re currently experiencing timeouts in the ZenDesk Native App, which prevents replies from being sent. Our team is investigating the issue and working to restore normal functionality as soon as possible.
Oct 7, 10:17 UTC
Oct 8, 2025
Completed - The scheduled maintenance has been completed.
Oct 8, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 06:00 UTC
Scheduled - We will be performing scheduled maintenance to improve our signup and onboarding process. During this time, new user registrations and onboarding flows may be temporarily unavailable or experience interruptions. Existing users will not be affected.
Oct 7, 08:39 UTC
Oct 7, 2025
Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.